We take the protection of your data very seriously.
The protection of your personal data is very important to us.
Personal data are individual details about personal or factual
circumstances of a specific or identifiable natural person.
This includes information such as the real name, the address,
the telephone number, the e-mail address and the date of
Since these data enjoy special protection, they are only
collected by us to the extent technically necessary. Below
we describe what information we collect during your visit to
our website and how it is used.
Our data protection practice is consistent with the General
Data Protection Regulation (DSGVO), the regulations of the
Federal Data Protection Act (BDSG and BDSG (new)) and the
Telemedia Act (TMG). We will collect, process and store your
personal data exclusively for the processing of inquiries and
possibly for processing orders / contracts. Only if you have
previously given your consent separately, will your data also
be used for more detailed purposes that are specifically
agreed in the consent, eg for information about offers by
1. Name and contact details of the controller
Responsible within the meaning of the GDPR and other
applicable data protection laws and regulations is:
Oetjendorfer Kirchenweg 6
22955 Hamburg, Germany
Phone: +49 4107 374271
2. Collection and storage of personal data as well as the
nature and purpose of their use
When you visit our website www.sonicware.de, the browser
used on your device automatically sends information to the
server of our website. This information is temporarily stored
in a so-called log file. The following information is collected
without your intervention and stored until deletion, which is
IP address of the requesting computer
Date / time of access
Name / URL of the retrieved file, as well as the selected
Website from which access takes place (referrer URL)
browser type / if necessary. the operating system of your
computer as well as the name of your Internet provider
The data mentioned are processed by us for the following
Ensuring a smooth connection setup of the website, the
correct delivery of the contents of the website
Optimizing the content of our website and promoting it
Ensuring comfortable use of the website
Evaluation of system security and stability
as well as for other administrative purposes
The legal basis for data processing is Article 6 (1) sentence
1 DSGVO. Our legitimate interest follows from the above-
mentioned purposes for data collection. In no case we use
the collected data for the purpose of drawing conclusions
Further details can be found under no. 4 and 5 of this
3. Data transfer / earmarking
A transfer of your personal data to third parties for
purposes other than those listed below does not take place.
We only share your personal information with third parties if:
you have given your express consent in accordance with
Art. 6 para. 1 sentence 1 DSGVO,
in the event that there is a legal obligation for disclosure
pursuant to Art. 6 (1) sentence 1 DSGVO, as well as
this is legally permissible and required under Art. 6 para. 1
sentence 1 DSGVO for the execution of contractual
relationships with you.
disclosure pursuant to Art. 6 (1) sentence 1 DSGVO is
required to assert, exercise or defend legal claims and there
is no reason to believe that you have a predominantly
legitimate interest in not disclosing your data.
4. Contract execution
The data transmitted by you for the use of our goods and /
or service offer are processed by us for the purpose of
contract execution and are required to that extent.
Conclusion of contract and contract are not possible without
provision of your data.
The legal basis for processing is Art. 6 para. 1 lit. b) GDPR.
We delete the data with complete contract processing, but
must observe the tax and commercial retention periods.
As part of the contract, we pass on your data to the
transport company commissioned with the delivery of goods
or to the financial service provider, insofar as the transfer is
required for the delivery of goods or for payment purposes.
The legal basis for the transfer of the data is then Art. 6
para. 1 lit. b) GDPR.
5. Customer account / registration function
If you create a customer account with us via our website,
we will use the data entered by you during registration (eg
your name, address or e-mail address) exclusively for pre-
contractual services, for the fulfillment of the contract or for
the purpose of Customer care (eg to provide you with an
overview of your previous orders with us or to offer you the
so-called memo function) and save. At the same time we
then save the IP address and the date of your registration
plus the time. A passing on of this data to third parties is of
As part of the registration process, reference is made to this
for the provision of the customer account.
Insofar as you consent to this processing, Art. 6 para. 1 lit.
a) GDPR Legal basis for processing.
Insofar as the opening of the customer account additionally
serves pre-contractual measures or the fulfillment of the
contract, the legal basis for this processing is also Art. 6
para. 1 lit. b) GDPR.
The consent granted to us in the opening and maintenance
of the customer account can be withdrawn at any time with
effect for the future in accordance with Art. 7 para. 3
DSGVO. For this you only have to inform us about your
The data collected will be deleted as soon as the processing
is no longer necessary. However, we must pay attention to
tax and commercial retention periods.
visit to our website attractive and to allow the use of certain
functions. The so-called "cookies" are small text files that
your browser can store on your device (PC, laptop, tablet,
smartphone, etc.). The process of filing a cookie file is also
called "setting a cookie". Cookies do not harm your device,
do not contain viruses, Trojans or other malicious software.
In the cookie information is stored, each resulting in
connection with the terminal used. However, this does not
mean that we are immediately aware of your identity. You
can set your own browser according to your wishes so that
you are informed about the setting of cookies, decide on a
case-by-case basis about the acceptance or accept the
acceptance of cookies in principle or exclude them in
of our offer more pleasant for you. For example, we use
so-called session cookies to recognize that you have already
visited individual pages on our website. These are
automatically deleted after leaving our page.
In addition, to improve usability, we also use temporary
cookies that are stored on your device for a specified period
of time. If you visit our site again to take advantage of our
services, it will automatically recognize that you have
already been with us and what inputs and settings you have
made, so you do not have to re-enter them.
use of our website and to evaluate it for the purpose of
optimizing our offer for you. These cookies allow us to
automatically recognize when you visit our site again that
you have already been with us. These cookies are
automatically deleted after a defined time.
Most browsers accept cookies automatically. However, you
can configure your browser so that no cookies are stored on
your computer or always a hint appears before a new cookie
is created. However, disabling cookies completely may mean
that you can not use all features of our website.
7. Statistical evaluation of visits to this website
We collect, process and store the following data when calling
up this website or individual files on the website: IP address
used in anonymous form, website from which the file was
retrieved (referrer), name of requested website or file, date
and time of the invocation, browser type and browser
version, operating system used and type of device used,
amount of data transferred and message about the success
of the call (tracking and logging). We use these access data
exclusively in non-personalized form for the continuous
improvement of our internet offer and for statistical
purposes. With the tracking measures to be used, we want
to ensure a needs-based design and the continuous
optimization of our website. On the other hand, we use the
tracking measures to statistically record the use of our
website and evaluate it for the purpose of optimizing our
offer for you. These interests are to be regarded as justified
within the meaning of the aforementioned provision.
You can prevent the installation of cookies by setting the
browser software accordingly; however, we point out that in
this case not all features of this website may be fully
8. Affected rights
You have the following rights regarding the storage of your
Right to information: in accordance with Art. 15 GDPR to
request information about your personal data processed by
us. In particular, you can provide information on the
processing purposes, the category of personal data, the
categories of recipients to whom your data has been
disclosed, the planned retention period, the right to
rectification, deletion, limitation of processing or opposition,
the existence of a The right to complain, the source of your
data, if it was not collected from us, as well as the existence
of an automated decision-making including profiling and, if
necessary, meaningful information about their details.
Right to correction: in accordance with Art. 16 GDPR, you
have the right to demand immediate correction of incorrect
or completed personal data stored by us.
Right to cancellation: according to Art. 17 GDPR you have
the right to demand the deletion of your personal data
stored by us, unless the processing for the exercise of the
right to freedom of expression and information, to fulfill a
legal obligation, for reasons of public Interest or to assert,
exercise or defend legal claims.
Right to restriction of processing: according to Art. 18
GDPR you have the right to demand the restriction of the
processing of your personal data, as far as the accuracy of
the data is disputed by you, the processing is unlawful, but
you reject its deletion and we reject the Data is no longer
required, but you need them for the assertion, exercise or
defense of legal claims or you have filed an objection to the
processing in accordance with Art. 21 GDPR.
Right to data portability: according to Art. 20 GDPR, you
have the right to receive your personal data provided to us
in a structured, common and machine-readable format or to
request transmission to another person in charge.
Right of revocation: in accordance with Art. 7 (3) GDPR,
you have the right to revoke your once given consent to us
at any time. As a result, we are no longer allowed to
continue the data processing based on this consent for the
Right to objection: according to Art. 21 GDPR, you have
the right to object to the processing of your personal data if
there are reasons for this arising from your particular
situation or if the objection is directed against direct mail. In
the latter case, you have a general right of objection, which
is implemented by us without specifying any particular
Right to complain: according to Art. 77 GDPR, you have
the right to complain to the competent supervisory authority
(in the Member State of your place of residence / place of
employment or the place of the alleged infringement) if you
believe that the processing of your personal data is against
the DSGVO violates.
To exercise your rights, you can contact any of our
employees directly, who will arrange everything else for you.
For your rights to revocation or contradiction, please send
an e-mail to: email@example.com
9. Data security
We use appropriate technical and organizational security
measures to protect your data against accidental or
intentional manipulation, partial or total loss, destruction or
against unauthorized access by third parties. Our security
measures are continuously improved in line with technological
When communicating by e-mail, we can not guarantee
complete data security, so we recommend that you send us
information by post with high confidentiality requirements.
10. Duration of data storage
The criterion for the duration of the storage of personal data
is the respective statutory retention period. After expiration
of the deadline, the corresponding data will be routinely
deleted, provided that they are no longer required for
fulfillment of the contract or for initiating a contract or for
11. Legitimate interest in processing and automated
The processing of personal data is required to carry out our
business for the benefit of our customers and employees.
We do not use automated decision-making or profiling.
As a result of the further development of our website and
offers thereof or due to changed legal or official
requirements, it may be necessary to change this privacy
policy. The current data protection declaration can be
viewed and printed by you at any time on our website.
(c) 2002 - 2007